Description
AP Executive Staffing is hiring a Commercial Collections/Accounts Receivable Specialist for our customer, a leading real estate company known for its exceptional growth and industry expertise. With a strong long-term vision and award-winning execution, our client values their employees as their greatest asset and is committed to attracting and retaining top talent. They are looking for individuals who exhibit exceptional character, ambition, and a commitment to excellence at any stage of their career. This dynamic environment fosters continuous learning, development, and a culture of recognition for outstanding contributions. And, let's not forget the incredible perks and benefits that come with the role!
Principal duties and responsibilities of the Commercial Collections/Accounts Receivable Specialist will include:
- Regularly monitor open rent (weekly) and accounts receivable (monthly) reports to identify tenants with overdue payments for rent, CAM, taxes, utilities, and more. Review billing and payment histories, updating tenant lease records accordingly.
- Contact tenants with outstanding balances to collect overdue amounts for rent, ancillary charges, taxes, etc. Engage in discussions, negotiate repayment plans, and record details in systems such as Outlook and AS400. Review payment status regularly through reports and scanned check systems, updating tenant collection data as necessary.
- Address tenant inquiries regarding lease calculations or discrepancies. Ensure billing practices align with lease agreements. Investigate and resolve issues with CAM, utility bills, and real estate taxes through written communication. Reconcile open accounts and revise invoices where required, including issuing credits for any incorrect charges or late fees as approved by management.
- Collaborate with billing and lease administration teams to ensure changes to payments or calculations are accurately documented for future invoicing.
- Work with leasing agents and corporate counsel to assess actions on overdue accounts, particularly when tenants fail to respond or provide correct payments. Regularly review and report on problem tenants, discussing status and concerns with lease agents and management. Participate in weekly default meetings to address account challenges.
- Place accounts in default and work with external counsel to issue demand and default letters, particularly for tenants who are 2 or more months behind in rent or have accounts past 90 days overdue. Follow up on default letters, monitor the waiting period, and keep lease agents and management updated.
- In the event of a tenant filing for bankruptcy, prepare proof of claim reports, calculating costs related to different bankruptcy stages as outlined in the lease, and provide information to the collections paralegal.
Knowledge, Skills, and Abilities:
- 2+ years of experience in account collections or a related field in accounting or customer service. Associate’s degree preferred.
- Strong organizational and communication skills (both written and verbal), with meticulous attention to detail and professionalism.
- Proficiency in MS Word/Excel is required.
Relationships:
- Collaborate with tenants, leasing agents, attorneys, and management to follow up on account status, vacancies, bankruptcy claims, and other tenant-related issues.
- Work with inter-company collections teams regarding accounts sent to collection agencies or attorneys.
- Coordinate with property management regarding evicted tenants.
- Communicate with cash receipt personnel to resolve any discrepancies in cash applications.
Compensation: $60,500 - $70,000 annually
*depends on location, experience, and candidate skillset.