Sales Specialist

AP Professionals
February 17, 2021
Rochester, New York
Job Type
Street Address
500 Linden Oaks


AP Professionals has partnered with an electronic distributor looking to add a Sales Specialist to their growing team. Open due to growth! The Sales Specialist will be a hybrid role of both inside sales support and field account management.  Handle processing all quotes, order inquiries, and utilize internal systems.  Candidates who enjoy multi-tasking, quick turnaround times, and are looking for room to grow are highly encouraged to apply.


  • Promptly reply to customer requests.
  • Update quotes, follow-up with customers on status of orders and identify and record any problems related to the product, process and quality system.
  • Control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected
  • Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
  • Create requisitions to obtain factory information.
  • Build and maintain customer’s relationships.
  • Review monthly contract reports to evaluate stocking levels and adjust when necessary.
  • Investigate and resolve customer problems with deliveries.
  • Enter customer orders and change as necessary.
  • Review expedite report on a daily basis and advise customer of any delivery issues.
  • Interface with manufacturer’s Reps, purchasing, and/or management on existing and pending business.
  • Maintain cross-reference of customer part number vs. manufacturer part number.
  • Initiate the issuance of credit to the customer for quantity/pricing errors.
  • Review customer confirming orders and advise customer of any discrepancies.
  • Maintain customer drawings/prints and update customer cross reference file with current rev level.
  • Interface with Quality Control Department on shipping and/or receiving issues.
  • Participate in vendor product training.
  • Comply with company policies and procedures as designated by ISO 9001 standards
  • Make outbound calls to potential and existing customers by telephone and e-mail to sell products and services
  • Emphasizes salable features, quotes prices, credit terms and prepares sales orders
  • Creates formal quotations for customer review and follow up on quotes to book business
  • Complete all project oriented bids via Excel spreadsheet, along with loading formal quote for traceability into ERP system


  • 2 years Associates Degree desired


  • 2 years of experience in a related field.
  • Highly proficient in Microsoft Word, Excel, Outlook.
  • Experience using As400 based systems preferred but not required.
  • Quick turn responses, the ability to multi-task and work on multiple quotes at once
  • Candidate should have strong organizational skills
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