Sales Specialist

AP Professionals
Published
February 17, 2021
Location
Rochester, New York
Job Type
Street Address
500 Linden Oaks

Description

AP Professionals has partnered with an electronic distributor looking to add a Sales Specialist to their growing team. Open due to growth! The Sales Specialist will be a hybrid role of both inside sales support and field account management.  Handle processing all quotes, order inquiries, and utilize internal systems.  Candidates who enjoy multi-tasking, quick turnaround times, and are looking for room to grow are highly encouraged to apply.

Responsibilities

  • Promptly reply to customer requests.
  • Update quotes, follow-up with customers on status of orders and identify and record any problems related to the product, process and quality system.
  • Control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected
  • Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
  • Create requisitions to obtain factory information.
  • Build and maintain customer’s relationships.
  • Review monthly contract reports to evaluate stocking levels and adjust when necessary.
  • Investigate and resolve customer problems with deliveries.
  • Enter customer orders and change as necessary.
  • Review expedite report on a daily basis and advise customer of any delivery issues.
  • Interface with manufacturer’s Reps, purchasing, and/or management on existing and pending business.
  • Maintain cross-reference of customer part number vs. manufacturer part number.
  • Initiate the issuance of credit to the customer for quantity/pricing errors.
  • Review customer confirming orders and advise customer of any discrepancies.
  • Maintain customer drawings/prints and update customer cross reference file with current rev level.
  • Interface with Quality Control Department on shipping and/or receiving issues.
  • Participate in vendor product training.
  • Comply with company policies and procedures as designated by ISO 9001 standards
  • Make outbound calls to potential and existing customers by telephone and e-mail to sell products and services
  • Emphasizes salable features, quotes prices, credit terms and prepares sales orders
  • Creates formal quotations for customer review and follow up on quotes to book business
  • Complete all project oriented bids via Excel spreadsheet, along with loading formal quote for traceability into ERP system

Education

  • 2 years Associates Degree desired

Experience

  • 2 years of experience in a related field.
  • Highly proficient in Microsoft Word, Excel, Outlook.
  • Experience using As400 based systems preferred but not required.
  • Quick turn responses, the ability to multi-task and work on multiple quotes at once
  • Candidate should have strong organizational skills
Apply
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