Customer Support Specialist- Multiple openings!

AP Professionals
Published
August 8, 2018
Location
Rochester
Category
Job Type

Description

Hours: Monday - Friday,  9am -- 5:30pm or 10:30am -- 7:30pm

         MUST be available for both shifts

Industry: Medical

Location: West Henrietta

Temp-Hire

Pay: $15/hour

Responsibilities: 

  • Open and validate requests
  • Efficiently and effectively document request progree
  • Proactively address and evaluate customer service issues
  • Request information via fax or phone
  • Prioritize work to support team goals
  • Ensure all policies and procedures are followed with an emphasis on adhering to HIPAA guidelines

Requirements: 

  • High school diploma or GED required
  • 1 year of customer service experience, medical records experience preferred
  • Excellent communication skills (verbal and written)
  • Have integrity, honesty, trustworthiness, and ethical behavior
  • Detail oriented
  • Good judgement

 

Apply
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