Inside Sales Representative

AP Professionals of WNY
June 15, 2022
Job Type


Our client is looking for an Inside Sales Rep who will be able to fulfill the following responsibilities:

  • Receiving and processing requests directly from customers (via telephone, fax and email) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
  • Plan and implement telemarketing and prospecting objectives
  • Quickly and smoothly resolve customer complaints and problems
  • Engage in product purchasing
  • Coordinate delivery and/or pick up of customer orders with operations teams
  • Provide support to Outside Sales force (also serve as a backup for Outside Sales)
  • Generate price quotations in a timely manner
  • Maintain strong relationships with customers
  • Review job plans and bidding documents for quotes and support for Outside Sales personnel
  • Assist in customer training of product uses and applications
  • Follow up with low bidders of awarded contracts
  • Assist walk in customers

Required Qualifications:

  • Experience based on steel industry sales, or a steel fabrication background.
  • Strong computer and technology skills
  • Good written and verbal communication
  • Problem solving and prevention
  • Planning, organization and time management
  • Self-motivated, sense of personal responsibility

This is a full time 40hr/ week position with competitive pay and benefits.

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