Enterprise Content Management Production Coordinator

AP Professionals of WNY
Published
May 31, 2022
Location
Buffalo
Category
Job Type

Description

Our client is looking for an ECM Production Coordinator who will be responsible for the oversight and coordination of day to day correspondence production and fulfillment.  The Coordinator is responsible for monitoring the output of various applications that produce correspondence and the corresponding fulfillment channels and vendors who deliver correspondence to members, providers, brokers and other stakeholders.  The ECM Production Coordinator will work with the Program Manager ECM and ECM Business Architect to establish policies and procedures for production management and provide vendor oversight in support of high quality, timely, cost effective and consistent correspondence fulfillment.  The individual will assist in the correspondence creation process with IT Business Analysts, Solution Architects and Developers to automate the authoring/design, configuration and production of correspondence.  The ECM Production Coordinator will track and report correspondence across the enterprise to support internal customer requirements, collaborate with internal stakeholders and ensure adherence to compliance standards.

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