Business Analyst

AP Professionals of WNY
Published
July 18, 2022
Location
Buffalo
Category
IT  
Job Type

Description

The Business Analyst (BA) is responsible for delivering an amazing customer experience to company users and stakeholders through key contributions to the applications requirements, business processes, selection, design, implementation, and integration. The BA will be responsible for learning capabilities of the company's key enterprise applications, to understand how these solutions can support the business needs. The BA is a key liaison between the company's business partners and the IT Department. Role requires strong communication and documentation skills

As the Business Analyst (BA) is primarily responsible for partnering with organizational stakeholders to develop business requirements in a streamlined, customer centric approach. The BA will work on a variety of projects at different phases, and will be also expected to contribute to process improvement, configuration, testing, troubleshooting, data analytics / reporting, and the overall customer engagement process.

What is the company looking for?

  • 4+ years in Business Analyst Role/Experience.
  • Ability to lead and facilitate process and requirements gathering sessions.
  • Strong analytical and problem-solving skills, as well as troubleshooting expertise.
  • Confidence working with all level of employees.
  • Excellent interpersonal and communication skills, with ability to build strong relationships.
  • Ability to prioritize effectively and escalate issues as required.
  • Experience working with enterprise level applications.
  • Strong ability to capture requirements and help convert them to technical requirements.
  • Ability to perform data cleansing and mass updates for users.
  • Can work in waterfall or agile requirement gathering and documenting methodologies.
  • Looking for resources that will help deliver exceptional service to the company's internal and external customers that will help the company drive to becoming an elite technology company.
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