Billing Manager

AP Professionals of WNY
January 6, 2021
Job Type


Job Summary: The Billing Supervisor is responsible for supervising the finance billing staff, and assisting them in billing functions to obtain revenue, payment, and account receivable follow-up. Assist with day-to-day billing office operations, account and aging reconciliation.

Essential Job Duties:

  1. Provide direct supervision to finance billing staff; and assist with oversight of their job functions. Mentor, develop and build an effective finance billing team managing work allocation, training, and problem resolution.
  2. Assist the billing staff with specific outstanding accounts that are unresolved and need additional assistance. Contact with insurance payers and other funding sources is essential.
  3. Ensure the timely and accurate, entering and submitting of billing information and revenue recognition.
  4. Ensure that billing staff is addressing denials and pursue collections in a timely manner.
  5. Prepare aging reconciliations. Monitor and pursue collections of delinquent accounts.
  6. Ensure billing complies with all regulations.
  7. Liaise with billing outsourcing vendor
  8. In coordination with IT Business Process Analyst, manage billing software set up and address work tickets.
  9. Maintain and update billing and A/R policies and procedures.
  10. Comply with all federal and state regulations and agency policies pertaining to HIPAA and false claims.
  11. Perform all other job-related duties as assigned by Director.


  • Demonstrated knowledge of computer skills, including Microsoft Excel. Knowledge of billing software programs; ECR, Therap, CLAIMS and EagleSoft preferred.
  • Knowledge of billing regulations and processes.
  • Ability to analyze, detect, and resolve billing issues and reconcile accounts.



  • Leadership skills: Creates a vision or goal for one`s work unit and communicates it in a way that motivates others to implement it. Understands and leverages the organization`s structure and relationships and pursues organization support and resources
  • Attention to detail: Job requires being careful about detail and thorough in completing work tasks
  • Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach
  • Teamwork ability: Job requires preferring to work with others rather than alone, and being personally connected with others on the job
  • Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations
  • Communication: Oral and written
  • Time management: Effectively managing one’s time and resources to ensure that work is completed efficiently
  • Integrity, respect, confidentiality: Instills mutual trust and confidence, creates a culture that fosters high standards of ethics, behaves in a fair and ethical manner toward others



Minimum Degree Required: Bachelor’s Degree or similar degree in healthcare industry preferred.  Combination of Experience and Education will be considered.



Minimum Experience Required: 5 years medical and institutional billing and accounts receivable.   Knowledge of APG and rate code billing. 2-3 years of supervisory experience, billing experience preferred

Required License/Registration/ Certification: CPC or CMBS preferred.


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