AP Professionals of WNY
May 31, 2018
Job Type


The Secretary carries out secretarial, clerical, reception and billing duties of a routine nature.

$14/hr at Cheektowaga location


  • Maintains confidentiality of all agency communications. This includes all client information and all agency financial and proprietary information
  • Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA
  • Receives customers in a friendly, professional and culturally sensitive manner
  • Answers and directs telephone calls to appropriate staff; cancels/schedules appointments
  • Checks for necessary uthorizations/referrals prior to visits and alerts clinicians as necessary
  • Collects co-payments when necessary and documents per company policy
  • Provides clients with receipts for all financial transactions
  • Completes routine insurance information, client registration forms, and may transfer some information to the agency's data base/billing program
  • Checks Doctors and Nurses notes against schedule and updates accordingly
  • Maintains client records and agency files according to prescribed procedures; ensures timely filing of documents in client records
  • Processes routine records, reports, correspondence and other documents as assigned
  • Assists in the compilation of statistical data as assigned


  • High School or equivalency diploma PLUS minimum of one year full-time paid secretarial experience which includes keyboarding and some billing background preferred; OR Associate's Degree from an accredited business school or college with major area of study in secretarial or medical billing and minimum of one (1) year full-time paid secretarial experience
  • Proficiency with MS Office
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