Buffalo Jobs

AP Professionals of WNY Published: November 5, 2017
Location
La Plata
Job Type
Category
IT

Description

The Senior CRM Developer will be responsible for the design and implementation of our CRM system. They will be responsible for the technical design and integration of the CRM system with other corporate systems including marketing, operations, and data management. The Senior CRM Developer will create and design innovative solutions to enable the business improve its sales results, efficiency, and customer satisfaction. Salary up to 105K.

Responsibilities:

  • Designing, developing, and maintaining a complex suite of applications that support both Marketing and Sales (CRM related), including proprietary software as well as commercial off-the-shelf (COTS)
  • Working directly with senior stakeholders in the business to help determine requirements and solutions
  • Providing technical direction and guidance on application design and issue resolution
  • Creating and or providing input to project plans and communicate progress to project managers or internal clients, as appropriate
  • Preparing detailed systems specification and technical design documentation based on business requirements received from internal clients
  • Ensuring infrastructure and architectural documents are accurate and up to date
  • Working with the DBA to develop an efficient and effective database design
  • Working with key business users on processes and requests
  • Troubleshooting user reported errors

Qualifications:

  • Bachelor’s degree in Computer Science or related field
  • 5+ years of experience in software development
  • Advanced functional & technical knowledge of Dynamics CRM (2013 or greater)
  • Writing custom Plugins, JavaScript, Web Resources, and Workflows for Dynamics CRM
  • Strong understanding and experience writing custom integrations between applications
  • Working with business experts/leaders (Sales/Marketing) on technical solutions to fulfill a business requirement
  • Microsoft Dynamics Certifications preferred
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